Shipping Policy
For US & International Customers:
Shop with confidence! Most orders arrive duty-free, but if customs ever charges a duty fee, we'll refund you 100% fast and hassle-free. Simply email your receipt to info@unistarint.co.uk, and our team will handle the rest.
Delivery Timeline:
Orders are delivered within 3–6 working days, and you will receive status updates via email. Our products are shipped from warehouses in the UK, USA, Canada, Australia, and overseas (especially Pakistan) to ensure the fastest delivery from the warehouse nearest to your address or based on product availability. Shipping is primarily handled by Royal Mail, DHL, FedEx, and USPS.
Tracking Details:
Once your order ships, we'll email you the tracking details. You can also check your shipment anytime on our Order Tracking Page.
Changes & Cancellations:
You can update your shipping information or cancel your order by emailing our customer support team at info@unistarint.co.uk before it ships. We're always happy to help.
In Case of Damage/Defect:
If an item arrives damaged, gets lost, or is stuck in transit, Chat Now with our support team so we can ensure a swift resolution.
Frequently Asked Questions (FAQs)
What are your shipping costs?
We offer Free Shipping to the UK, US, Canada, and Australia, delivered right to your doorstep. For all other countries, shipping costs vary by location and will be calculated at checkout.
How can I change my shipping address?
If you suspect there is an issue with your shipping address, please Contact Us immediately before the order is dispatched, providing your order number for reference.
How can I reschedule my delivery?
Once your order is in transit, delivery is managed by the shipping carrier. To reschedule, please contact the courier directly using your tracking number to request a convenient delivery window
